All fares quoted are for point to point and any diversions, stop over will be charged at a reasonable rate.
All cash fares are paid to the driver in British Sterling (£) at the end of your journey.
Credit card payments should be made at the time of booking unless passenger opted cash payment mode or booking via telephone.
Our Saloon and Estate cars are insured for maximum of 4 passengers only.
Our MPVs (Many People Carrier) are insured for maximum of 6 Passengers only.
We reserve the right to refuse any passenger and our services if their luggage’s are extremely excess and deemed as unsafe for the vehicle on the road.
Generally passengers are responsible to load and unload their belongings and we will not accept liability for loss or damage to the luggage/s. Our drivers will offer a hand of help in many cases with your luggage at the passenger’s discretion. Luggage delivery will be till the door of the premises. All airport pick ups are subject to a small additional charge for the meet and greet and the drivers parking charges. All flights are monitored by us so there are no additional charges for any flight delays.
There are seasonal 50% surcharges on our prices on specific dates only. These are 24th - 26th December & 31st & 1st of January of every year.
All payments can be made in cash or credit/debit card. In the case of card payments, your card will be charged before the day of the journey. In the event of a cash booking you should pay the driver cash (GB £) at the end of your journey.
At airports, once the flights have landed, passengers are allowed free waiting time of 1 Hour. Fares are based on a direct trip with passengers being ready to travel at the time and place as specified.
www.Londonxairport.co.uk shall not be deemed responsible if the passenger does not reach his/her destination for the following reasons:
Act of nature, explosion, flood, tempest, fire or accident, War or threat of War, sabotage, insurrection, civil disturbance or requisition.
Acts, restrictions, regulations, bylaws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority.
Traffic accidents, traffic hold ups, traffic congestion, diversions, Strikes, lockouts or other industrial actions or trade disputes (whether involving employees of the service provider or of a third party)
Flight delays and / or flight cancellations.
Power failure or breakdown in the machinery including computer and email systems, networks and our website or booking system.
CANCELLATION AND REFUND POLICY
(X) If a booking is cancelled by the Customer within 5 hours from the start of the period of hire, 100% of all monies paid will be non-refundable.
All Cancellations are subject to a £12.00 admin charge other than clause (X).
If the customer does not appear at the time and place designated as the pickup point, all monies paid will be non-refundable.
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